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Legrand CRM Reviews & Awards

Legrand CRM Reviews & Awards ImageLegrand CRM is now used by thousands of users throughout 25 countries. Below is a listing of some media reviews, awards, case studies and client testimonials. Please select from the following or simply browse below.

ArrowReviews & Awards

ArrowCase Studies

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Reviews & Awards

October 2006
My Business Magazine

Integrating CRM to boost your business competitiveness

"A cenralised CRM database is an essential business tool in today's always-on business economy. Make sure your accounting system and CRM system talk seamlessly together and train your staff on using the CRM database to ensure they promptly provide relevant answers to customer queries. Your customers will love you for it "

PDFFull Article

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My Business Logo

18 July 2006
The Sleeter Group

Legrand CRM Integrated with QuickBooks
By: Doug Sleeter

"No matter what business you're in, most likely you and your office colleagues are constantly in touch with prospects, customers, vendors, and partners. And if you're smart, you keep a database of some type in which you track all of your contacts.
The problem is - with most small businesses anyway - it stops right there. Just a database of contacts (address, phone, email, etc.) stored in MS Outlook or something similar. And usually, each employee keeps their own contact list, with no sharing of data between employee's contact manager databases. So a common question any employee might have is "when was the last time anyone in our company dealt with this customer, and what was it about"? And of course, that's hard to answer because each employee has their own notes in their own database"

Online ResourceFull Article

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Sleeter Group

Quickbooks Solutions Marketplace

Application Review for Legrand CRM Accounting Link: Our Top 12 Features
By: Bonnie J Nagayama CPA (Certified Quickbooks ProAdvisor)

"Since we have made the change from paper and file folders, to ACT! to salesforce.com and now to Legrand, we have first hand experience about why this has been the best decision we ever made. With functionality that is easy to use, QuickBooks integration that is not available anywhere else for any price, and a quick and painless conversion, we could not be happier."

Online ResourceFull Article

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Application Review for Legrand CRM Accounting Link: Outstanding Transfer

By: Jack Harrel

"My sales people love using Legrand to track their progress, so it is all the much better that our accounting department can provide helpful information. The adaptation of Legrand CRM and the Accounting Link module has made our entire business much more efficient."

Full Article

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QuickBooks Solutions

15 July 2005
Technology & Business Magazine Australia

Contact management packages reviewed

"The graphical interface is clear and allows the user to have easy access to a range of information without being overwhelmed. There is a good use of colour to accentuate particular features, drawing the eye to where it needs to be..."

"...I was particularly pleased by the layout of the product's screens, it's user-friendliness, and the inclusion of such features as item tracking and impressive customisation tools in what is essentially an out-of-the-box solution."

Online ResourceFull Article

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Technology & Business Magazine Australia

13 December 2004
ZDNet Australia

Managing relationships: 6 CRM packages tested

" Legrand offers the most pain-free installation of the lot -- a few mouse clicks and everything is completed with the minimum of fuss... "

" ... Legrand should definitely be on the evaluation list for any company looking at deploying or changing their CRM application. "

Online ResourceFull Article

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ZDNet Australia Editiors Choice Award
 

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Australian Financial Review Legrand CRM Case Study

Case Studies

Tuesday 17 May 2005
The Australian Financial Review

Intelligence Pays Off
By: Damien Lynch

Australian privately owned internet service provider Netspace says using the Legrand software has increased its sales by 20 per cent.

"If you look at out capacity to best determine work flows, work capabilities, marketing strategies and demographics, we could attribute 20 per cent of our increase in sales purely to the software," said national sales manager John Millar. "we now have some intelligence on very customer contact, much of which we never had before."

Mr. Millar said the only criticism he might have was that the software was not as well designed for call centres as for sales force. "For us, the reporting tools gave very basic information, but we needed very detailed information. So we had to get help from the intermediary between Legrand and us."

Netspace uses Legrand software for its sales team, which consists of an inbound call center and an outbound sales representative force. In the call centre, the software lets Netspace track inbound calls with information such as the type and source of call, questions asked and topics discussed. The company can also determine a salesperson's effectiveness.

 

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Client Testimonials

Rohan Brown, City Software, Melbourne:

It (Legrand CRM) has certainly changed the way in which our company does business and more critically, it has improved the way in which we interact with our customers. Not only do we now have total visibility of our current customers but also of our prospects, suppliers and business partners.

 

Robert Byrne, Asystants Pty Ltd, Sydney:

With the development of our sales team it has become important to install a good CRM. I have used a number of products including, Maximizer, Goldmine but have found the Legrand product to be the most ideal for tracking a group of sales people. It's simple integration with Microsoft Office is a fantastic feature.

 

James Bramley, Fox Studios Australia:

After evaluating many CRM software packages, I felt that the Legrand software best suited my client management database needs. It is very straight forward and easy to use, with a friendly user interface."

 

Jeff Gusdorf, St Louis, MO:

We have been very pleased with the performance of Legrand. The product has excellent functionality for tracking all of our activity. I particularly like your implementation of assigning keywords to companies and contacts. This has improved our productivity dramatically over using Outlook. We have made great use of the sales pipeline and are now able to manage our sales process quite effectively. We had used Goldmine previously and training was a real issue. With Legrand we were able to train ourselves with an average of 30-45 minutes per user; talk about a productivity increase. The integration with Outlook has allowed us to move contacts and email records without having to go through a separate conversion process. All users are able to import Outlook information with out requiring any IT involvement. I have not found other products that gave us this level of functionality for the value offered by Legrand.

 

Name withheld, Minneapolis:

We have been in business for over 3 years as a Value Added Reseller for two CRM tools. Your product's design has impressed me. It is the most intriguing new CRM product I have seen in years. The look & feel is wonderful.

 

Charles Lufkin, Germany:

What I've seen so far and the comparison I've made, you have a great chance on the German or European market

 

Tom McCormack, Dallas, TX:

It hurts me to say this; but your software may be a major competitor to our own CRM software here; maybe I will have to take the Australians more seriously now.

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Customers

Legrand CRM is utilised by customers across 25 countries. Below is a listing of just some organisations benefiting from the powerful functionality of Legrand...

Merck Pharmaceuticals, Melbourne, Australia

Fox Studios, Sydney, Australia

McGraw-Hill, Sydney, Australia

Australian Broadcast Corp. (ABC), Sydney, Australia

RMA Executive Search, California

North Brunswick Power, Canada

Universal Urethane, Ohio

Swings & Roundabouts Winery, Margaret River, WA

Positive Networks, Kansas

Interwoven Australia

Inventiv Software, Memphis, TN

Dept of Industry & Tourism (Australian Federal Govt.)

Schneider Electric, New Zealand

Triodos Bank, Netherlands

Mindscape Asia-Pacific, Sydney, Australia

Great Western Winemakers, WA, Australia

Audio Analysts, California

Jener8Direct Marketing, Perth, WA

Maids to Order, California

Transportation Logistical Services, Kansas City

Audiotion, Richmond, VA

Australian Red Cross Blood Service

T-tank Media, Bangkok, Thailand

Netspace Internet, Melbourne VIC

SDT Electronica, Lisbon, Portugal

CallAdvise, Amsterdam, Netherlands

Intersoft, Budapest, Hungary

Jesmond Ltd, Dublin, Ireland

Erre Per Due srl, Italy

Synergy Information Systems, Falkland Islands

Swann Communications, UK

Mr. Bean Coffee & Vending, Auckland, NZ

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