
ABA MS Exchange Calendar Export Utility for Legrand CRM
Our
new export utility is designed for
organisations operating Microsoft
Exchange Server that desired the
ability to automatically export
calendar events from Legrand through
to the associated user's Exchange
calendar.
For
some organisations this simply
bypasses the need for manual export
of calendar events from Legrand to
Exchange. For others it enables
timely and automated export of
events through to Exchange such that
appointments are assessable on
mobile devices (any device that
support connection to a MS Exchange
mailbox including BlackBerry
devices).
We
developed this utility initially for
a local site operating a
telemarketing centre with sales reps
out on the road. The utility enables
them to create events within Legrand
which are then downloaded to the
rep's mobile device. The exported
events include event details such as
type and notes as well as additional
information such as location and
other contact/company details.
We
also operate this utility internally
largely to automate Legrand calendar
events being included in our
personal Outlook calendars (which
also include personal appointments
thus providing a full calendar view
for work and personal events -
accessible via Outlook, mobile
devices and/or Outlook Web Access).
The
utility operates on MS Exchange
Services so only supports Microsoft
Exchange Server 2007.
To ease the manual
process of removing duplicates ABA
have developed a data merge utility
which enables the merging of
duplicate records. The program is
flexible in the functions it
performs but the core process
involves selecting the key record
(the one that will be kept), then
the duplicate records, specifying
what components to merge (e.g.
activity notes, events, contacts
and/or keywords) and performing the
merge.
The program includes safety
functions as well that creates a
record of any records that a remove
and also allows for activity note
recording to track merge history.
For more information
or to request a working trial of the
utility
feel free to contact us by email (
)
or phone (+61 400 400 336).
Return to top